Uninstall ZoneAlarm SocialGuard – How to Remove

Posted on August 27th, 2012 by Rashad Carnevale

Have you encountered the below error from Windows Installer, “The path ‘C:\Users\(Yourname)\AppData\Local\Temp\{AB871129-442E-AA4B-D3001943C8A7}\face.msi’ cannot be found. Verify that you have access to this location and try again, or try to find the installation package ‘face.msi’ in a folder from which you can install the product ZoneAlarm SocialGuard., while you were trying to launch the Repair to automatically fix your ZoneAlarm SocialGuard on your computer?”

To resolve the above error in the Repair process, you then click the OK on Windows Installer to exit it; then the Cancel; then you may need to click the OK on the Programs and Features or the Add or Remove Programs, informing you “The installation source for product is not available. Verify that the source exists and that you can access it.”. Save and reboot your Windows, then check the Repair option again. If you would still have difficulties with the unobtrusive protection for your Facebook account(s), you can follow the below easy solution to completely uninstall ZoneAlarm SocialGuard – uhh, here, like the v1.2.2.105 – from your computer; re-install the newer version of 1.3.0.107 later on; moreover; and I recommend you increase the RAM amount for your Windows computer; meanwhile you can visit the ZoneAlarm Support to ask the 24/7 LIVE CHAT for more help. If you just cannot complete the manual solution, please run the following uninstaller for your Windows instead.

Prerequisites: The Default Installation Process Review and Other Things You Need to Complete

  • Item: Destination Folder – Install ZoneAlarm SocialGuard to…
  • Option 1: Create a shortcut for this program on the desktop
  • Option 2: Launch ZoneAlarm SocialGuard
  • Option 3: Install SocialGuard toolbar for real-time alerts

Now, please ensure that you’ve logged on your Windows with an account that has the administrative rights.Save and close any other open personal files and/or running (third-party) program(s)/application(s). Otherwise, you would encounter the following uninstall “error” while you try to uninstall ZoneAlarm SocialGuard.

Tip To go on with the standard uninstall of that old version of Guard, you may use Windows Task Manager to force terminate its process running in Processes. See more related tips by reading this 4Sync Uninstall Tutorial.

Method One: Uninstall ZoneAlarm SocialGuard Using Windows’ Control Panel

  1. Click the Start button, then the Settings if you’re running a Windows XP machine; or the Control Panel directly.

  2. In the Control Panel window, you then click on the Uninstall a program or the Add/Remove Programs.
  3. You then first locate the ZoneAlarm SocialGuard item on the Uninstall or change a program or the Currently Installed Programs list.
    • Publisher: Check Point
    • Size: 8.33 MB
    • (Product) Version: 1.2.2.105
    • Help link: http://www[dot]zonealarm[dot]com/socialguard_help

  4. Now, you launch the Uninstall option for ZoneAlarm SocialGuard from the list to automatically uninstall ZoneAlarm SocialGuard from your system.
  5. Click on the Yes button on the Programs and Features. Read the below details on it. Then you need to wait seconds for the Windows Installer to collecting the required information.

  6. When you read the below information from User Account Control, you then click Yes on it to go on to uninstall ZoneAlarm SocialGuard.
    • Program name: ZoneAlarm SocialGuard
    • Verified publisher: Check Point Software Technologies Ltd.
    • File origin: Hard drive on this computer

  7. Wait and then you will see the below uninstall survey webpage by Check Point. Then you can follow the instructions listed on the page to complete the customer survey; or you could also close that page directly.

Method Two: Make Use of the UninstallString of ZoneAlarm

EXPLANATION: Just in case that the above Method One does NOT help you uninstall ZoneAlarm SocialGuard, or you encountered another problems, please try the below steps to get rid of the unwanted this ZoneAlarm product. For very related tips, please review this ESET Smart Security 5 Uninstall Guide.

  1. Press the [Windows] key + the [R] key, type regedit in the Run window.

  2. Click the Yes on the below Windows’ UAC.

  3. Locate the below entry, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall; press the [Ctrl] key + the [F] key, type ZoneAlarm in the Find box.

  4. Press the [U] key to fast locate and open up the below UninstallString; copy or write down the below details, [MsiExec.exe /X{47378EF9-2F17-4782-8AF7-2FF062F0FBCF}].

  5. Press the [Windows] key + the [R] key again, input cmd in it.

  6. Type the below line in the Windows’ cmd.exe, [cd c:\windows\system32]; then you press the [Enter] key.

  7. Copy the details about the UninstallString; click on the title of the cmd.exe; scroll down the menu, enter the Edit and then launch the Paste option in it. Press the [Enter] key again.

  8. Click the Yes on below Windows Installer to automatically remove the guard of your Facebook account(s). Wait. Review the related steps in Method One above for more tips.

  9. Close the cmd.exe, the Edit String and then the Windows Registry Editor. Then you save and reboot your computer.

  10. To do a complete clean sweep, I mean you detect and then remove those unwanted left over registry entries and those files type on your computer, you might perform the manual search and then the manual deletion of them. For more common Windows starters to completely uninstall ZoneAlarm SocialGuard, please download the below smart Windows uninstaller to guide you through the risky manual procedure. See the below screen shots for more tips.

Additional Section: Instructions for Removing the ZoneAlarm Toolbar

Note If you wanna completely uninstall ZoneAlarm SocialGuard, please follow the steps.

  1. Similarly, in the Control Panel, you then run the ZoneAlarm SocialGuard Toolbar from the Uninstall or change a program, or Add/Remove Programs.
    • Product version: 6.9.0.16
    • Help link: http://ZoneAlarmSocialGuard[dot]OurToolbar[dot]com/…
  2. Then you need to select the Yes on the below Toolbar Uninstall window.

  3. Close the following IE window. Reload the Currently Installed Programs to ensure that Toolbar has been uninstalled to fully uninstall ZoneAlarm SocialGuard.

Related Errors Review

Note You can review the Repair error associated with the ZoneAlarm SocialGuard.

To avoid and fix the above error, you may need to review the detailed information about the Guard’s SYSTEM REQUIREMENT; follow the above plans to thoroughly uninstall ZoneAlarm SocialGuard, download a newer version by clicking here. What’s more, you may try to add some more physical memory to your Windows 7/Vista computer.

Tip If your newly installed Guard could not load the Facebook’s Log in page for you, you can re-click the “Refresh the page.” link on the window – you can then click on the More information and see the Demo file for more tips; then you check the Internet connection, try the below tips: clear the DNS Cache created in your system; change your current IP address; reboot and then reset your router; perform an antivirus scan in Windows Safe Mode; contact your Internet service provider (ISP) for more information.

We recommend the below related uninstall guides

How to uninstall ZoneAlarm Free Firewall
How to uninstall ZoneAlarm Extreme Security 2012
How to uninstall ZoneAlarm Internet Security Suite 2012
How to uninstall VIPRE Antivirus 2012

Related Knowledgebase from around the Web

Special Thanks to Tom R. -©2012 Check Point Software Technologies Ltd.
Internet service provider – From Wikipedia, the free encyclopedia
Five Quick Fixes for Internet Connection Hang-Ups – © 1998-2012, IDG Consumer & SMB

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