How to uninstall BitDefender Total Security

Preface: This “How-to” page contains information about:

  • Uninstalling Bitdefender Total Security 2014
  • Uninstalling Bitdefender Total Security 2013
  • Uninstalling Bitdefender Total Security 2012
  • How to use Bitdefender Total Security

May 13, 2013 Updated: How to uninstall Bitdefender Total Security 2014?

I imagine that you may know that you might be able to uninstall Bitdefender Total Security 2014 via its supplied uninstallation utility. But, luck is NOT always on your side, e.a., if the shortcut of Bitdefender’s uninstaller or even if the uninstaller itself had been removed without your knowledge, what should you do then? What’s more, uninstalling Bitdefender Total Security 2014 depends on the way you installed it. For more control of those unwanted program remnants like the virus protection’s updates and other folders, you use this smart uninstaller program to cleanly & forcibly uninstall Bitdefender Total Security 2014 from your system.

How do I uninstall Bitdefender Total Security 2014?

NOTE I am going to show you how to uninstall Bitdefender Total Security 2014 with its installer application.

  1. To find that installer application, you may need to review "how to use UninstallString to uninstall a program". In short, I find BTS’ UninstallString, "C:\Program Files\Common Files\Bitdefender\SetupInformation\{6F57816A-791A-4159-A75F-CFD0C7EA4FBF}\installer.exe", in Registry Editor.
  2. Then I go to the aforementioned file folder, "C:\Program Files\Common Files\Bitdefender\SetupInformation\{6F57816A-791A-4159-A75F-CFD0C7EA4FBF}".
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  4. Then I right click on it and choose "Run as administrator" on the menu. And then, I choose Yes from the UAC window below.
    • Program name: Bitdefender Installation File
    • Program location: "C:\Program Files\Common Files\Bitdefender\setupinformation\{6F57…"

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  5. To automatically uninstall Bitdefender Total Security 2014, I choose the Remove option from the following "Repair or uninstall Bitdefender" wizard.
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  7. Then I check the option "FULL uninstall of Bitdefender" and press the green Next button on Uninstall Bitdefender window.
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  9. Afterwards, I have to wait, cuz Uninstall progress tells me that "Uninstalling… Uninstalling… 2%".
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  11. Later, I first choose the Finish option from the "Thank you for installing Bitdefender BETA!" wizard.
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  13. Now, I wanna complete the Uninstall (Note It is an uninstall survey) page (URL, http://bitdefender.enun.sgizmo[DOT]com/s3/?lang=en&version=
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  15. Close the remaining {6F57816A-791A-4159-A75F-CFD0C7EA4FBF} folder and restart my W8 computer.
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  17. To FULLY uninstall Bitdefender Total Security 2014, you may try your attempts to detect and delete the associated left overs at your own risk.
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Well, if you have a lucky day, you of course could try the standard method to uninstall Bitdefender Total Security 2014:

  • I directly go to Control Panel on my W8 screen.
  • Choose the "Uninstall a program" from corresponding cp window.
  • Then, I have realized that performing the uninstall of Bitdefender Total Security BETA (Product version, and Microsoft’s Visual C++ 2010 Redistributale will enable me to completely uninstall uninstall Bitdefender Total Security 2014.
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July, 13. 2012 Updated: How to Uninstall Bitdefender Total Security 2013 (BETA)?

Wanna get rid of the newly released beta version of BTS 2013? Need some expert tips to resolve some difficulties when you tried to uninstall Bitdefender Total Security 2013? Typically, you first could employ the Windows’ Add or Remove Programs / Programs and Features, or the default remover created by Bitdefender® SRL to remove it; please note that you should exactly follow the on-screen instructions to complete the express uninstall of BTS; finally, you should save and reboot your Windows once to make your modifications take effect. For some computer fans, you may make your attempts to manually search and clean remnants related with the BTS 2013; and for more Windows newbies, you use this uninstaller Pro to cleanly uninstall Bitdefender Total Security 2013.

  • Click Start button.
  • Locate the Bitdefender 2013 BETA entry on the All Programs/Programs menu.
  • Scroll down that folder and run the Repair or Remove application.
  • Click Yes on Windows UAC to let Bitdefender Installation file run.
  • Select Remove from the Choose an operation window to automatically uninstall Bitdefender Total Security (2013).
  • Please be patient while the Uninstall process is uninstalling files associated with BTS 2013.
  • It’s recommended that you click the green Restart button on the last wizard, “Thank you for installing Bitdefender 2013 BETA! Bitdefender has been removed. A reboot is required to finalize the uninstall process.”.

If you still have encountered other errors removing BitDefender Total Security 2013, try repeating the above steps in Windows Safe Mode, then you use the administrative account to launch and complete the uninstall of BitDefender Total Security 2013; meanwhile, we highly recommend downloading the powerful, perfect Windows uninstaller – which is an amazingly affordable uninstall utility to effectively get rid of it and/or more other unwanted programs; then you will be able to reuse other Bitdefender’s security product to keep your PC safe from malware, Trojan horse, viruses.

Has Your Windows PC Been Slowed Down by BitDefender Total Security 2012 Anti Malware Application, Even Your Normal Internet Connection Has Been Disabled? Or Your Currently Installed Version of BTS Antivirus Software Just Couldn’t Help You Solve the Web Malware Problems?

Now, you could follow me to fix those unexpected error/issues occurred with your system and/or BTS product: Right click the letter B icon running in Taskbar, then you will see Bitdefender’s main user interface in cool dark color, then you need to:

  • Go on visit Antivirus settings, you are advised to choose and run the Default option in it; then try the Custom link to fix your slow PC with BTS 2012. In the Custom box, you tick "Scan only applications" option and then, cancel the "Scan incoming e-mails" and the "Scan outgoing e-mails" . Please scan those downloaded email attachment before you open or run it.
  • For your Internet access problem, please enter Settings section on right top of it, then the Advanced tab, then please choose the OFF option on the Proxy usage item (clicking on it to change your proxy settings); moreover, clicking Manage proxies link, you can enter your last working IP Address, Port; your Username and Password in it
  • Run the Update now command when you right click on BitDefender tray in Taskbar; or firstly click the Update section, then the Default option on it to help you effectively scan and remove computer threats via running the newest edition of BTS 2012.

Read more detailed related tips on how to properly set your BitDefender device. Instead, if you’re unhappy with this Bitdefender version/product, you could follow the video below to completely uninstall BitDefender Total Security. Enjoy:

How Can You Quickly Uninstall BitDefender Total Security 2012?

Preface: You first need to save your private work, then back up the Windows Registry files as system Administrator. And for common computer users, you are suggested that you review > download > run this powerful uninstall tool to safely uninstall BitDefender Total Security 2012.

1. Visit Windows Start > Programs > enter the BitDefender 2012 file folder in it > directly run or right click on the Repair or Remove link with the installation package icon; please note that you then right click on it instead and enter Properties command on your right menu.

2. Then you will be able to get the detailed info on Repair or Remove Properties as followings:

  • Target type: Application
  • Target location: {2AB9289D-6432-4CC0-8869-A195C3F0CFCC}
  • Target: "C:\Program Files\Common Files\Bitdefender\setupinformation\{2AB9289D-6432-4CC0-8869-A195C3F0CFCC}\installer.exe"
  • Start in: "C:\Program Files\Common Files\Bitdefender\SetupInformation\{2AB9289D-6432-4CC0-8869-A195C3F0CFCC}"
  • Shortcut key: None (type)
  • Run: Normal window
  • Comments: Modifies, Repairs or Uninstalls Bitdefender (NOTE This is an extra tip that you can use to uninstall BitDefender Total Security 2012!)

3. Click Find Target… button on Shortcut tab; there, you would enter the {2AB9289D-6432-4CC0-8869-A195C3F0CFCC} file folder, located in C:\Program Files\Common Files\Bitdefender\setupinformation\{2AB9289D-6432-4CC0-8869-A195C3F0CFCC}:

4. And then the installer application would be highlighted, you can learn more details on it.

  • Type of file: Application
  • Description: BitDefender Installation File
  • Location: C:\Program Files\Common Files\Bitdefender\setupinformation\{2AB9289D-6432-4CC0-8869-A195C3F0CFCC}
  • Size: 384 KB (393,624 bytes)
  • Size on disk: 388 KB (397,312 bytes)
  • File version & Product Version:
  • Copyright: ©1997-2011 Bitdefender
  • Company: Bitdefender
  • Internal Name & Original File name: Installer.exe
  • Language: English (United States)
  • Product Name: Bitdefender 2012

5. Double click it to run that BitDefender’s uninstaller, or you can also right click on that installer app, run Open command on the menu, then the BitDefender 2012 Installation wizard would provide you with two options that you can employ to uninstall BitDefender Total Security 2012 . Read my screenshot below to help you better understandard it:

  • Item: Repair or uninstall BitDefender
  • Option #1: Repair (Fixes missing or corrupted files)
  • Option #2: Remove (Removes BitDefender 2012 from your computer)

Note #1: If your currently installed version of BIS got problematic, or you wanna reset it to the factory values, you launch the Repair option to fix BitDefender. Please note that you just could not stop it when you started the repair process – see the “cannot close” window below, “Setup cannot be canceled at this time. Please wait for the current operation to finish.”;

Note #2: Then you will be suggested to restart your PC by BitDefender 2012 Installation, review the following info:

  • Title: BitDefender has been repaired
  • Info: A restart is required to ensure proper functionality.
  • More Info: The dragon-wolf’s totemic essence and military vogor safeguarded and watched over the peace of the ancient Dacian people. Its uncompromissing symbol inspires BitDefender’s mission to eradicate every kind of computer malware.
  • Option #1: Restart
  • Option #2: Finish

Note #3: The BitDefender 2012 Installation would first remove files it created and re-install its original data again – this would help you effectively resolve unexpected uninstall error(s) as well.

How Can You Uninstall BitDefender Total Security 2012 through Windows Control Panel?

1. Start > Settings > Control Panel > Add or Remove Programs > highlight BitDefender Total Security 2012 (210.00MB):

  • Publisher: BitDefender
  • Version: 15.0.34

2. Click Remove button on it to launch BitDefender 2012 Installation:

Note #1: Please wait while BitDefender 2012 Installation automatically uninstall BitDefender Total Security 2012 from your device; meanwhile, your default web browser will be open and, it will visit the BitDefender Survey webpage (URL, http://pro25.sgizmo[DOT]com/survey.php?SURVEY=I8OHBTFJ17F1LGBLCRF1YDLPI2SVMS-307898-181862183&pswsgt=1311842089&sg_g=ebfdb39c73e1c4543bbb9514d29cf285&version=

Note #2: You might directly close that Survey page and continue to clean BitDefender leftovers on your system. Read on…

3. Please first save all your personal files and then, click Restart button:

Detect & remove these leftovers to thoroughly uninstall BitDefender Total Security:

  • Bitdefender (an empty file folder, and gets left in C:\Program Files)
  • Bitdefender, file folder, C:\Program Files\Common Files, containing: extern, file folder, 231 KB (236,833 bytes), C:\Program Files\Common Files\Bitdefender\setupinformation; contacts.xml.md5, MD5 File, 32 bytes (32 bytes), and more; contacts, XML Document, XML Document, and more; setuplauncher, Bitdefender Setup Launcher application, 418 KB (428,632 bytes), v2.0.2.17 or v2,0,2,17; Internal Name, setuplauncher.exe; Product Version, 15,0,9,275. UninstallLib.dll, Unknown application or Extension for BitDefender Uninstall Lib, v1.0.16.27 or 1, 0, 16, 27; Copyright, Copyright© BitDefender; Internal Name, Uninstall Lib; Product Name, BitDefender Shared Components 1.0.16
  •, C:\WINDOWS\Prefetch
  • Bitdefender Antivirus, XML Document, C:\Program Files\Common Files\Bitdefender\setupinformation\extern, 63.7 KB (65,264 bytes)

Furthermore, you need to find, delete these Registry Files below…

  • HKEY_CURRENT_USER\Software\Microsoft\Search Assistant\ACMru\5603, 000Bitdefender
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\Bitdefender 2012, Order003820 00 42 49 54 44 45 46 .BITDEF
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache, C:\Program Files\Bitdefender\Bitdefender 2012\about.exeAbout Information, C:\Program Files\Bitdefender\Bitdefender 2012\bdagent.exeBitdefender Agent, C:\Program Files\Bitdefender\Bitdefender 2012\seccenter.exeBitdefender Security Center; …

How to Run BitDefender Total Security 2012 in Your Way?

Q: How to fasten the virus scan?

A: Open up the main platform of BTS 2012 and disable the highlighted options on the list.

Tip Disable the Scan incoming/outgoing e-mails option from Antivirus – Traffic Scan item.

Q: How to Restore Your Internet Connection?

A: Apply the Import proxy settings from default browser option from Proxy settings; then click OK on it. Save and restart your computer.

Q: How to Upgrade BTS Virus Definitions?

A: Right click BitDefender’s real-time tray and run "Update now"; enter About item, then the About BitDefender Total Security 2012 message box will tell you everything about your currently installed version of it. Moreover, you may contact BitDefender Support Center for more help before you choose to uninstall it.

  • Product Information
  • BitDefender Total Security 2012 – Build:
  • © 2001-2011 BitDefender
  • Antimalware Engine Properties
  • Virus signatures: 7927414
  • Engine version: 7.40577
  • Technical Support
  • Click here to run BitDefender Integrated Support (NOTE That window contains the Browse Help, the Available Articles and Documents, and the Contact support item – and this Contact support link would be the useful entry for you to resolve your BitDefender issues that I reviewed above and even more before you take actions to uninstall BitDefender Total Security 2012.)
  • Contact Information
  • Website: http://www.
  • Email: [email protected]
  • Phone: In Canada call: 1-888-527-9405 In US call: 1-954-928-2780
  • Fax: 954-776-6462
  • Purchase Information: http://www. bitdefender[dot]com/solutions/total-security.html (Linking to

If you have other unknown application issues relating to BitDefender Total Security, you try uninstalling it cleanly and re-installing it at a later time.

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Related Topics

Uninstall Bitdefender Total Security 2013 (Beta) – wikiHow
Antivirus Software for Virus Protection – Bitdefender
BitDefender – From Wikipedia, the free encyclopedia
Bitdefender Total Security and All User Reviews – Free software downloads and software reviews – CNET

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