How Do I Uninstall Norton Internet Security 2013/2012 (v19)/2011/2010 from Windows (7/Vista/XP) – Download Norton Internet Security Virus Scan Removal/Uninstall Utility

Your Norton Toolbar Is Incompatible with (Mozilla) Firefox 10.0 or the Newer Edition of Firefox 11.0a2 (Updated on 2012-02-05)? And the Norton Vulnerability Protection Security Add-on is Also incompatible with Firefox 10.0? And You Met Windows Sitedirector Not Found Error Message, Which Made You Uninstall Norton Internet Security 2012? More?

Before you uninstall Norton Internet Security 2012 from your system, please try to disable those two Norton plugins added to your Mozilla Firefox version (using Administrator details). Read more, enjoy.

July, 5. 2012 Updated: How to Remove NIS 2013?

Additional & confidential information on NIS 2013 uninstallation: In common circumstances, for regular Windows end-users, it would be not hard to remove NIS 2013 from his/her PC: follow the on-screen wizards provided by Windows’ Control Panel on “Start” menu, or its default uninstaller created. If you just have encountered unknown or fatal errors, issues in removing NIS 2013 or its unwanted files and registry entries caused by improper removal for the Symantec’s security product, especially the problematic, corrupted one installed or remained in your system, you’d better download and register the below Windows uninstaller to remove it and clean its leftovers with less pain, and in just a few minutes, and it can also help you get rid of another antivirus software before installing new one. What’s more, before you start the removal steps to thoroughly remove NIS 2013 out of your computer box or to resolve other unknown issues related with NIS uninstall, you should temporarily disable the Internet access, pre-download another virus protection to safeguard your Windows machine from the viruses, worms and other rogueware on Internet world. Good luck. Learn more?

How to Uninstall Norton Internet Security 2012 in A Different Way?

1. Click Start > Programs > Norton Internet Security > enter it, then please right click on the Norton item, named Uninstall Norton Internet Security.

2. click Properties > click Find Target… tab on Uninstall Norton Internet Security Properties window.

  • Title: Uninstall Norton Internet Security
  • Type of file: Shortcut
  • Size: 1.41 KB (1,444 bytes)
  • Size on disk: 4.00 KB (4,096 bytes)
  • Target type: Application
  • Target location:
  • Target: "C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\\InstStub.exe" /X /shortcut
  • Start in: "C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\"
  • Shortcut key: None
  • Run: Normal window
  • Comment: Uninstall Norton Internet Security
  • Compatibility mode: Windows 95/98/Me/NT 4.0 (Service Pack 5)/2000

3. Then the InstStub.exe application would be highlighted, which would help you fast uninstall NIS 2012.

4. You can directly click Next button. Ignoring the "Click here to tell us why" can safe your time to automatically uninstall it.

5. Then you can click on the Restart Now, or the Restart Later.

Note: The method above will help you clean NIS 2012 leftover files type.

Detailed InstStub.exe Properties Info Review

  • Type of file: Application
  • Description: Norton Internet Security
  • Location: C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\
  • Size: 777 KB (796,528 bytes)
  • Size on disk: 780 KB (798,720 bytes)
  • File version:
  • Copyright: Copyright (c) 1997-2011 Symantec Corporation
  • Company: Symantec Corporation
  • File Version:
  • Internal Name: Norton Internet Security
  • Language: English (United States)
  • Original File name: NIS.exe
  • Product Date: 08/24/2011
  • Product Name: Norton Internet Security
  • Product Version:
  • Digital Signatures: (Shown blow)

Note: You are kindly advised that you click on the second Uninstall Preference on Norton Internet Security 2012.

  • Title: Norton Internet Security 2012 – Select Your Uninstall Preference
  • Preference #1: I plan to reinstall a Norton product in the future. Please leave my settings behind. (Entry #1: Click to remove your Norton product but still retain settings, preferences, and passwords for Norton Identity Safe, Norton AntiSpam, parental controls, and items in quarantine.)
  • Preference #2: Please remove all user data including my stored passwords & quarantine contents. (Entry #2: Select to completely remove a Norton product. You can still install another Norton product in the future, but you may need to create new settings and preferences for some features.)

You Can Also Use Common Methods to Uninstall NIS 2012

1. Start > Programs > Norton Internet Security > click Uninstall Norton Internet Security. You can also follow or review the screenshot above to uninstall it.

2. Start > Settings > Control Panel > Add or Remove Programs > click on Norton Internet Security project > click on Change/Remove button to be ready to uninstall NIS 2012.

You Then Need to Remove Norton Leftover Files Type

  • Norton, file folder, C:\Documents and Settings\All Users\Application Data, contain 4 files and 4 folders
  • NortonInstaller, file folder, C:\Documents and Settings\All Users\Application Data, 156 MB (164,590,530 bytes), 94 files and 28 folders
  •, PNG Image, 4.40 KB
  • NortonInstall-2012-02-06-14h23m06s.log, C:\Documents and Settings\All Users\Application Data\NortonInstaller\Logs\2012-02-06-14h23m06s, 0.99 MB (1,039,594 bytes)
  • norton_account_logo[1].png, C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Internet Files\Content.IE5\K1MRWPQN

Be Careful While You Clean NIS Registry Entries

  • HKEY_CURRENT_USER\Software\Microsoft\Search Assistant\ACMru\5603, 000 – Norton
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\Norton Internet Security, 0138 4E 4F 52 54 4F 4E 7E 32 NORTON~2; 0158 00 00 4E 00 6F 00 72 00 ..N.o.r.
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache, C:\Documents and Settings\Administrator\Desktop\NIS_19.1.1.3_SYMTB – Norton Internet Security, C:\Program Files\Norton Internet Security\Engine\\symerr.exe – Symantec Error Reporting, C:\Program Files\Norton Internet Security\Engine\\uiStub.exe – Norton Protection Center UI Stub, C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\\InstStub.exe – Norton Internet Security
  • HKEY_CURRENT_USER\Software\Norton

Extra Bonus!

Windows Error Box “Sitedirector Not Found” Review

Note: You will read this Sysmantic sitedirector error box while you were trying to run the Get Support, or the LiveUpdate, Norton Recovery Tools item in Norton Internet Security file folder, telling you that:

  • Title:…
  • Details: Windows cannot find ‘’. Make sure you type the name correctly, and then try again. To search for a file, click the Start button, and then click Search.
  • Option: OK

please log in your system as Administrator, then run those Norton items listed in that folder again.

Fix Some More NIS Product Errors

Then, how to fix them? Here, you can ask Norton Autofix application located in Support menu to fix those error box(es) you may have encountered. Please follow this Norton auto fix guidelines for your Norton device install:

  • Log in as Administrator
  • Run the Norton Internet Security tray running in Windows Taskbar; or you can also right click on it, then scroll up and then, please enter Open Norton Internet Security item on top
  • Wait seconds for Norton Internet Security (main UI) displayed
  • Then please click Support menu on your right top
  • Then Norton Autofix app would help you check out your Norton product settings, installation, and the status installed.
    • Title: Norton Autofix
    • Subtitle: Welcome to Support
      • Info: Please wait while we build the best support experience for you.
        • Status: Running Installation Repair
  • Copyright: Norton by Symantec
  • Option: Cancel

Right there, you may have encountered the following Norton Auto Fix – Attention error box while you are trying to repair your Norton security suite before you uninstall Norton Internet Security 2012:

  • Title: Norton Autofix – Attention
  • Info: We have failed to fix 1 item(s).
  • Detailed Info Link: Copy to Clipboard
  • Item: Repair Installation
  • Result: Failed
  • Error Fixer: Please click Open Support Web site for further assistance.
  • Option #1: Close
  • Option #2: Open Support Web Site (Recommended) (linking to;jsessionid=F5hbPvJJSByqnmzLytjvhGJfP2gcJt8yLmGHyJBkJw50TMQy421B!903398816!-1611459157?docid=v55777869_EndUserProfile_en_us&utm_source=symc&utm_medium=product&product=Norton+Internet+Security&version={F1F900B0-489C-40B1-860D-69CC35945D0D}&entsrc=Direct_Selfheal&pvid=f-nis-cur&country=United+States&language=English)

Clicking the Copy to Clipboard link, you would read the following Norton error details, which would also the key elements to your Norton issues solving:

  • Product Name: Norton Internet Security
  • Product Version:
  • Error Code: 0, 0
  • System Info: Microsoft Windows XP
  • Error Item: Norton Autofix Results: 1 item(s)
  • Error Details: Installation :: Failed

Some More Norton Autofix Message Box/Error Box Review

Note: When you would have been informed this Norton Autofix – Restart Required info box, please save your personal files and then click on the Restart Now button on it, or the Close to manually reboot your system:

  • Title: Norton Autofix – Restart Required
  • Info: We have applied 1 fix(es) that require a restart.
  • Item: Repair – LiveUpdate
  • Result: Restart Required
  • Detailed Info: Norton Autofix has applied a fix to Norton Internet Security that required a restart. Close all open applications and click Restart Now. After restart, Norton Autofix will check if the fix was successful.
  • Copyright: Norton by Symantec
  • Option #1: Close
  • Option: #2: Restart Now

Note: You would have been annoyed with this Norton Autofix – Attention error box, telling you that:

  • Title: Norton Autofix – Attension
  • Info: Norton Internet Security has encountered an error. Error: 8504,104
  • Error Fixer: We were unable to find an automated fix for this issue. Please go to our Support Web site for further assistance.
  • Help Entry: Open Support Web Site
  • Copyright: Norton by Symantec
  • Option #2: Close

Then, please properly shut down that message box, reboot your computer, run Norton Autofix application again to fix your Norton software.

How to Manually Disable/Remove orton Incompatible Plugins

1. For Mozilla Firefox [12.0a2 (upgraded on 2012-02-05)/11/10/9/and more] users to uninstall NIS 2012 components.

  • Norton Toolbar 2012.2.0.2 (by Symantec Corporation)
    • Last Updated: Monday, February 06, 2012
    • Homepage:

  • Norton Vulnerability Protection – 1

2. Disable Norton add-ons added to Windows Internet Explorer [v6/v8/(more)].

  • Norton Identity Protection, Symantec Corporation, Browser Helper Object type, pointing to coIEPlg.dll
  • Norton Toolbar, Symantec Corporation, Toolbar type
  • Norton Vulnerability Protection, Symantec Corporation, Browser Helper Object type, pointing to IPSBHO.DLL DLL file

How Can You Remove Computer Malware via Running Your NIS?

  • Click on the Open Norton Internet Security command item
  • Click Settings
  • Firstly, you click Default All link at the bottom of Computer tab
  • Click Yes button on Norton Internet Security -Settings window, asking you "You have selected to reset all of the primary Norton Internet Security options to their default settings. Do you want to continue?"
  • Go on click Updates – Configure Updates icon on left
  • Ensure that you have highlighted the following items, you then can also click Use Section Defaults link then.
    • Automatic LiveUpdate (On option is recommended) Visit
    • Pulse UpdateOn
    • Automatic Download of New VersionOn (Details link,
    • Smart DefinitionsOn (Details link,
  • Click OK
  • Click Scan Now
  • To force remove computer viruses before you want to uninstall Norton Internet Security 2012, please disable your Internet connection, save and then close other Windows apps you run; then click Full System Scan link while you’ve loaded your Windows in Safe Mode.
  • Please stand by while the Full System Scan is working for you to remove computer threats. Then you would learn the following virus details for scanning:
    • Scan in Progress: …
    • Result Summary:
      • Total items scanned: …
        • Files & Directories: …
        • Registry Entries: …
        • Processes & Start-up Items: …
        • Network & Browser Items: …
        • Other: …
        • Trusted Files: …
        • Skipped Files: …
      • Total Security risks detected:
        • Tracking Cookies:
    • Total Security risks resolved: …
    • Total security risks requiring attention:

Note: When the Full System Scan is completed, you can click on the Results Summary and/or the Export Results to learn more about your computer viruses removal details. Then click Finish button. Learn the malware removal report by Norton Internet Security 2012 v19 below.

Moreover, you would learn some more virus info via clicking on the Details link on Cybecrime Index.

You can go on click on the Info link on the specific malware and then the View Details entry to learn more before you uninstall Norton Internet Security 2012.

How to Get The Detailed Version Info?

1. Open up your Norton Internet Security install, click on Support menu:

2. Move your mouse on About link to learn your Norton details before you uninstall Norton Internet Security 2012.

  • Item: Norton Internet Security
  • Version:
  • Serial Number: XKHBHGWJRB (TRIAL ONLY!)
  • End Point ID: {AE0BCF-5A6D-48EC-A709-8385F7B4A97A}
  • Current SKU: 21194600
  • Family SKU: 21171505
  • Media SKU: 21194600
  • Credits: …
  • Details: Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Copyright: Norton by Symantec. Copyright © 1997 – 2011 Symantec Corporation

3. You can also learn Norton technical support site via clicking on the Windows Support Info on Norton Internet Security item (208.00MB) listed in Add or Remove Programs.

  • Publisher: Symantec Corporation (linking to
  • Version:

4. Read more details info on your downloaded Norton Internet Security installation package.

Detailed NIS_19.1.1.3_SYMTB_CNET_LOEM_MRFTT_236A_6709 Info Review

  • Title: NIS_19.1.1.3_SYMTB_CNET_LOEM_MRFTT_236A_6709 (from
  • Type of file: Application
  • Description: Norton Internet Security
  • Size: 112 MB (118,440,824 bytes)
  • Size on disk: 112 MB (118,444,032 bytes)
  • File version:
  • Copyright: Copyright (c) 1997-2011 Symantec Corporation
  • Company: Symantec Corporation
  • File Version:
  • Internal Name: Norton Internet Security
  • Language: English (United States)
  • Original File name: NIS.exe
  • Product Date: 08/24/2011
  • Product Name: Norton Internet Security
  • Product Version:
  • Compatibility mode: Windows 95/98/Me/NT 4.0 (Service Pack 5)/2000
  • Archive:
    • SFX 7-Zip archive
    • Version to extract: Unknown
    • Host OS: Unknown
    • Total files: 54
    • Total length: 31, 865,738
    • Package length: 2, 083, 290
    • Ratio: 6%
    • SFX module size: 788,126
    • Main comments: Absent
    • Passwords: Absent
  • Digital Signatures: (See blow before you uninstall Norton Internet Security 2012)

Other NIS 2012 Files Info Review

  • AppMgr32.dll, Symantec Application Core Manager, 273 KB (280,432 bytes), v19.1.1.3; Copyright, Copyright © 2011 Symantec Corporation. All rights reserved.
  • asOEHook.dll, AntiSpam OE Hook
  • asOELnch.exe, AntiSpam OE Hook Launcher
  • AVExclu.dll, Symantec AntiVirus Exclusion Manager
  • AVifc.dll, Symantec AntiVirus Interface
  • BHCA.exe, BASH Custom Action, v5.0.0.24
  • BHClient.dll, BASH Client, v6.4.0.20
  • BHSvcPlg.dll, BASH Service Plugin
  • ccAlert.dll, Symantec Alert and Notification, v11.1.0.16
  • ccEmlPxy.dll, Symantec Email Proxy
  • ccErrDsp.dll, Symantec Error Display
  • ccGEvt.dll, Symantec ccGenericEvent Engine
  • ccGLog.dll, Symantec ccGenericLog Engine
  • ccIPC.dll, Symantec ccIPC Engine
  • DataStor.dll, Synchronized Data Store, v3.1.0.44
  • dec_abi.dll, Symantec Decomposer Component Library, v2.2.1.1
  • DefUtDCD.dll, Symantec Definition Utilities, v4.5.1.5
  • diArkive.dll, DING Archive, v7.1.0.31
  • diFVal.dll, DING File Validation, v7.0.0.9
  • ecmldr32.DLL, Symantec Engine Common Object Model Loader, v111.1.0.185
  • EFACli.dll, Symantec Extended File Attributes, v3.0.1.6
  • EFAInst.exe, Symantec Extended File Attributes, 62.9 KB (64,424 bytes)
  • FWCore.dll, Firewall Core Component, v19.1.1.3
  • FWGenPlg.dll, Firewall Generic Plug-in
  • FWHelper.dll, Firewall Utilities
  • fwMCPlug.dll, Firewall Message Center Plug-in
  • HNCfg.dll, SymIm Delayed Installer
  • hncore.dll, Home Networking Core Component
  • hndisco.dll, Home Networking Discovery Component
  • hsui.dll, Norton Protection Center Help and Support
  • IDSAux.dll, Intrusion Detection Auxiliary DLL, v10.0.4.57
  • IMCfg.dll, Symantec IM Configuration
  • InstCA.exe, Install Custom Action
  • IPSFFPl.dll, Symantec Intrusion Prevention Firefox Plugin, v10.0.5.3
  • IPSPlug.dll, Symantec Intrusion Prevention Plugin, v10.0.4.57
  • Log.dll, Event Logger, v3.1.0.44
  • Lue.dll, Symantec LiveUpdate Engine, v1.8.2.10
  • McStatus.dll, MceStatus
  • MCUI32.exe, Symantec Security History Launcher
  • MCUI.dll, Symantec Security History
  • msl.dll, Symantec MS Light Library, v11.1.0.16
  • MsouPlug.dll, AntiSpam MS Outlook Plugin
  • naHelper.dll, Norton Account Helper
  • nasascr.loc <file description missing>
  • NAVLogV.dll, Symantec Shared Component NAVLogV
  • NavShExt.dll, Symantec Shared Component Shell Extension Module
  • Navw32.exe, Symantec Shared Component Scanner Module
  • OEHeur.dll, Symantec OEH, v11.1.0.16
  • OfficeAV.dll, Symantec Shared Component Office Document Scanner, v19.1.1.3
  • patch25d.dll, Microdefs Apply Engine, v3.5.1.3
  • ProxyClt.dll, Proxy Client, v3.1.0.44
  • QBackup.dll, Quarantine/Backup Engine
  • QSPlugin.dll, QuickStart Service Plugin
  • QStartUI.dll, QuickStart UI
  • RptCrdUI.dll, Report Card UI
  • RuleUI.dll, Rule UI
  • ScanLess.dll, Norton Protection Center ScanLess UI Library
  • SDKCmn.dll, Security Status Server, v5.0.0.33
  • SDKWrap.dll, Security SDK Wrapper
  • Settings.dll, Norton Settings User Interface
  • Sevinst.exe, Symantec Symevent Installer, v12.9.0.22
  • uiAlert.dll, Norton Protection Center Alert Provider
  • uiPerf.dll, Norton Protection Center UI Performance
  • uiStub.exe, Norton Protection Center UI Stub
  • uiWebHst.dll, Norton Protection Center UI Web Host
  • UserCtxt.dll, User Context Plugin, v3.1.0.44
  • WFPUnins.exe, WFP Uninstall Custom Action Executable, v12.0.1.6
  • WSCStub.exe, WSCStub

If you wanna try the newest version of NIS, NIS 2013, you can reiview or follow the video guide and, run the best uninstaller to effectively clean NIS 2012 remains.

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